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Returns Policy

OUTFIT NOT FEELING SO PERF?

No stress! If you’re not completely happy with your Miss Perf purchase, you can return it within 7 days of receiving your order.

RETURNS

To start a return, email info@missperf.com.au with your order number and the item(s) you’d like to return.

Returned items must be:

  • Unworn and unwashed

  • In the same condition you received them

  • Returned with any original tags attached

  • Sent via tracked shipping at the customer’s expense

Original shipping costs are non-refundable for change of mind returns.

INTERNATIONAL RETURNS

International orders follow the same 7-day return policy. Customers are responsible for return shipping and any customs or import fees associated with the return.

SECONDHAND & VINTAGE ITEMS

As Miss Perf sells secondhand and vintage clothing, items may show signs of previous wear or age.

We carefully inspect and photograph our pieces, but minor signs of wear consistent with secondhand clothing are not considered faults.

FAULTY OR MISDESCRIBED ITEMS

If your item is faulty, significantly different from its description, or you receive the wrong item, email info@missperf.com.au with your order number and photos of the issue. We'll cover return postage and offer a refund, replacement or repair. Your rights under the Australian Consumer Law are not affected by this policy. 

REFUNDS

Once your return has been received and approved, your refund will be issued to your original payment method.

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